FULL POLICIES
Hatching egg orders are required to contain one dozen eggs minimum and we can accommodate up to two dozen per shipping box with appropriate packaging.
IF YOU ARE UPGRADING SHIPPING to Priority Mail Express or UPS Overnight Services, we can accommodate TWO DOZEN eggs per shipment. If you are ordering more than two dozen eggs, place separate orders with two dozen per order. We will ship all your orders when they are available at the same time. If your order contains more than two dozen eggs, we will invoice you the balance of the upgraded shipping charges for the additional box required to fill your order.
Keep in mind that we maintain SMALL breeder flocks and cannot accommodate bulk orders. If you would like more than ONE dozen hatching eggs of any breed, you need to contact us ahead of time to discuss options or place separate orders. We reserve the right to split any order made that is too large for us to ship with reasonable belief that the eggs will arrive in tact or that may require more eggs than we can reasonably accommodate.
Know BEFORE BUYING that when you purchase shipped hatching eggs, there is a lower success rate overall than when you purchase eggs right off a local farm or when you purchase chicks. Hatching eggs are a gamble. Once eggs leave our custody, we do not have any control whatsoever as to their handling or their condition upon arrival. We cannot control how the shipping carrier handles them. We cannot control your incubation methods. We cannot control your hatch rate. Our eggs are regularly checked for fertility. We do try to put extra eggs in shipments when possible, and we package our eggs for success.
Purchase of our hatching eggs does not mean your eggs ship out immediately! A purchase entitles you to a slot in our books for shipped eggs. We ship eggs weekly and we are at the mercy of what the hens lay for us each week. We work through orders on a first come, first served basis. Please contact us for current wait times BEFORE YOU ORDER. We do not allow the selection of shipping date for hatching eggs.
When your eggs ship, you will be notified of the shipment and its tracking number via the e-mail you place on file with your order, so make sure it’s an e-mail you check frequently, as we are not liable for any damage to the eggs as a result of your missing that e-mail.
You are not entitled to any compensation for there being roosters hatched. It is your job to plan for roosters accordingly.
There are no guarantees made as to specific color or degree of speckling on eggs in any colorful egg breed, project breeds, or hybrids - results in these breeding pens can vary.
Cancellations to your order may be made up to 24 hours after you place the order. After 24 hours, no cancellations may be made. Once an order is placed, you will need to contact us for any alterations to the order.
Assortments are put together with extra eggs we have that week. You may not select which breeds you receive. Eggs will be marked by breed so you know what you have. Assortments can include any breed we have here on our website or other breeds we are working on that are not offered online.
Shipping via your choice of USPS Priority Mail OR UPS Ground is included in the price of our hatching eggs within the continental US only. Higher levels of shipping services are offered as an upgrade for hatching egg shipments at checkout. It is up to you to decide what carrier works best for you and our shipping policies are the same for both carriers.
Estimated transit times for UPS Ground from our location are as follows (as of Jan 2, 2025):
USPS CLAIMS: Upon arrival of hatching egg shipments, we encourage you to open your box at the post office, in front of a USPS employee. We are not responsible for damage to eggs or delays in transit and we no longer send replacement shipments. It is your responsibility to file claims where necessary.
UPS CLAIMS: UPS does not insure hatching eggs. We are not responsible for damage to eggs or delays in transit and we no longer send replacement shipments.
UPS STORE HOLDS: If you have a UPS Store near you, you can have your eggs held there at your discretion by utilizing the following format at checkout:
Your Name c/o The UPS Store
123 UPS Store Lane
Your Town, 12345
IF YOU ARE UPGRADING SHIPPING to Priority Mail Express or UPS Overnight Services, we can accommodate TWO DOZEN eggs per shipment. If you are ordering more than two dozen eggs, place separate orders with two dozen per order. We will ship all your orders when they are available at the same time. If your order contains more than two dozen eggs, we will invoice you the balance of the upgraded shipping charges for the additional box required to fill your order.
Hatching egg orders are nonrefundable. Order at your own risk. We advise that you purchase chicks rather than hatching eggs if you do not wish to accept the risks associated with shipping eggs.
Make SURE you provide us a valid phone number with your order. We recommend you add our e-mail address (support@birchwoodfarmsga.com) to your address book so that our e-mail updates do not get filtered to your Spam folder.
All hatching egg shipments are accompanied by Form VS 9-3.
We do reserve the right to resolve any problems at our discretion.
Contact us to arrange local pickup of hatching eggs.
Policies are subject to change at any time without notice.